Effective Date: 12/21/24

At Hawaii Ohana Wines LLC, we are committed to protecting your privacy and ensuring that you have a positive experience when using our services. This SMS Marketing Privacy Policy outlines how we collect, use, and protect the personal information you provide to us through our SMS marketing program.

1. Consent to Receive SMS Marketing Messages

By subscribing to our SMS marketing program, you consent to receive promotional and marketing messages from Hawaii Ohana Wines LLC via text message (SMS) to the phone number you provide. These messages may include information about our products, special offers, events, discounts, and more.

2. Information We Collect

When you opt in to receive SMS marketing messages, we collect the following types of information:

- Your mobile phone number

- Your name (if provided)

- Your preferences (if specified, such as wine types or events)

We may also collect information about your interactions with our messages, such as whether you opened a message or clicked on any links.

3. How We Use Your Information

We use the information we collect to:

- Send you SMS marketing messages, including promotions, events, and offers related to our winery.

- Respond to inquiries or requests you make via SMS.

- Personalize content and offers based on your preferences.

- Improve the effectiveness of our marketing campaigns.

4. Opting Out of SMS Marketing Messages

You can opt out of receiving SMS marketing messages at any time by texting "STOP". After opting out, you will no longer receive SMS marketing messages from us, but we may still send you transactional messages (such as order confirmations or customer service messages) related to your purchases.

5. Data Security

We take reasonable precautions to protect your personal information and prevent unauthorized access, disclosure, or alteration. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Sharing of Information

We will not sell, rent, or share your personal information with third parties for their marketing purposes without your consent. However, we may share your information with third-party service providers who assist us in sending SMS marketing messages and analyzing message performance. These third-party providers are required to use your information only for the purposes of providing services to us and are obligated to keep your information confidential.

7. Your Rights

You have the right to:

- Access the personal information we hold about you.

- Correct any inaccuracies in your information.

- Request the deletion of your information, subject to applicable laws and regulations.

To exercise these rights, please contact us at info@hawaiiohanawines.com.

8. Changes to This Policy

We may update this SMS Marketing Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.

9. Contact Us

If you have any questions or concerns about our SMS marketing program or privacy practices, please contact us at:

Hawaii Ohana Wines LLC

(808) 808-7816

hawaiiwineandchocolate.com

info@hawaiiohanawines.com